Privacy policy

The Pure Winery (Europe) Limited

Trading as: webshop.purethewinery.com/nl

Email: contact@purethewinery.com

Chamber of Commerce (KvK) number: 650064

VAT ID: IE3613774IH (Ireland) – NL VAT: NL 826226796B01

Who Are We?

The Pure Winery (Europe) Limited (hereafter referred to as “The Pure Winery” or “we”) respects the privacy of its customers and visitors to its website. We are responsible for processing personal data obtained through the website shop.purethewinery.com/nl.

In this privacy statement, we explain how we use, protect, and process the personal data we receive from you. We respect the privacy of our customers and website users and ensure that the personal information you provide is handled confidentially and in accordance with applicable data protection laws and regulations.

This privacy policy may be updated from time to time. Please check our website regularly to stay informed. You can find the latest version at the bottom of our website.

What Data Do We Collect?

We only collect data you provide to us directly or data we obtain through your use of our websites.

Data You Provide

When you create a The Pure Winery account, we store your data on a secure server. Your account stores the information you provide, such as your name, address, phone number, email address, delivery and payment information, and preferences.

If you sign up for the newsletter, your data will be stored in our email marketing systems: Acymailing or Mailchimp.

Data We Collect

Based on your use of the website, we collect information (including IP address) through cookies. These are used to gather website usage statistics and personalize your experience.

Why Do We Collect This Data?

We process the information you provide for the following purposes:

To personalize the website and recommend products that may interest you.
To send you newsletters that you sign up for via our website. You can unsubscribe at any time by emailing contact@purethewinery.com.
To improve our website. Usage statistics help us understand performance and make necessary updates.
To send you offers and promotions by post, email, SMS, or RCS (as an existing customer or with your consent as a new customer). You can unsubscribe at any time via the unsubscribe link in our emails or by emailing us. Note: postal mailings are prepared in advance, so changes may take time to process.

Confidentiality and Sharing with Third Parties

We handle your data with care. When you place an order or access your account, modern security technologies like HTTPS (Secure Socket Layer) are used.

We do not sell your personal data to third parties. Your information is only accessible to those involved in fulfilling your order. Our staff and contracted partners are required to keep your data confidential and secure.

In the future, if we transfer parts of our business or assets to a third party, we will inform you and may also transfer your data to that third party. In some cases, we may also be legally required to share your information with authorities (e.g., police or judiciary).

Our Third-Party Partners

To support our website and marketing, we work with the following:

Hosting

EyeHan in Epe hosts our website, ensuring it remains accessible.

Google

We use Google tools to analyze website behavior and user statistics.

We have a data processing agreement with Google.

Google may share information with third parties if legally required or if those third parties process data on Google’s behalf.

We have not allowed Google to use analytics data for other services.

Google anonymizes data where possible and stores it in the U.S., adhering to the Privacy Shield principles for adequate data protection.

Privacy in Communications

Phone calls with customers and visitors are not recorded or stored. Voicemails are only accessed by The Pure Winery staff. Contact forms submitted are stored in our secure email environment.

Data Breach Notification Obligation

We are required to report any data breaches to the appropriate data protection authority (e.g., in the event of stolen or hacked data).

Cookies

We use cookies on our website. A cookie is a small text file sent to and stored on your device during your visit. Cookies save settings and preferences, so you don’t have to re-enter them on each visit.

Cookies do not contain personal information such as your name or address.

Disabling Cookies

You can configure your browser to block cookies. Instructions are available for:

• Chrome

• Firefox

• Internet Explorer

• Edge

• Safari (iOS and macOS)

Note: Disabling cookies may affect your ability to fully use the website or access certain features.

Types of Cookies We Use

Functional Cookies

These ensure the website works properly. For example:

Remembering items in your cart
Saving form inputs across pages during checkout
Storing preferences like language, location, and results display
Adjusting display to browser settings
Detecting website misuse (e.g., failed login attempts)
Enabling contact form use
Helping us communicate with you about your order

Targeting and Advertising Cookies

Used for marketing and analytics purposes, such as:

Google Analytics: Tracks page views, session durations, searches, transactions
Google AdWords: Measures ad campaign performance
Google Remarketing: Shows personalized ads based on viewed pages/products
Google Tag Manager: Manages all tracking codes efficiently
DoubleClick: Allows third parties to show relevant ads across websites
LinkedIn, Facebook, Instagram: Measures user behavior and enables remarketing ads via social media platforms

Other Trackers

Used for gathering anonymous usage statistics.

Questions or Changes to Your Data?

If you have created an account, you can always view or edit your personal data and settings via your personal page. For access or correction, feel free to contact us by phone or email.

This privacy statement was last updated on: May 14, 2020.